Privacy Policy

Cloud Nine LLC is committed to protecting the privacy of our members and any visitors to our group websites (each a “Site”, together the “Sites”), of which this is one. Please read this privacy promise to understand how we use and protect any information that we collect about you.

 

This privacy promise is intended to assist you in making informed decisions when using our Sites and any services provided through them.

 

YOUR CONSENT

• By visiting our Sites and/or registering as one of our members, you consent to us collecting, storing, using and (if applicable) transferring your personal information in accordance with this privacy promise.

• If we decide to change our privacy promise, we will post those changes on this page to keep you aware of the way we collect, use and disclose information.

 

THE INFORMATION WE COLLECT

• We may collect and process the following information about you:

  • information that you submit when you place an order for our services (including your name, email address, billing address, credit or debit card number and expiration date) which we need to process your order and to notify you of your order status;

  • information about you which you include in any e-mails or letters that you send to us;

  • information about your usage of the Site; and

  • information about your computer, which may include your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers (statistical data about' browsing actions and patterns that does not identify any individual).

 

DISPLAY ADVERTISING AND RE-MARKETING

• Our Sites use a unique tracking code to support Google Display Advertising enabling Google Analytics to collect traffic data by using our cookies. This is in addition to the data collected through the standard Google Analytics implementation allowing the Re-Marketing feature based on Display Advertising from Google. It is with this feature that we use Re-Marketing with Google Analytics to advertise online adhering to the Google Adwords Re-Marketing Policy and its sensitive category restrictions.

• We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve advertisements based on your past visits to our Sites for 30 days.

 

OPT-OUT OR CHANGE PREFERENCES OF DISPLAY ADVERTISING AND Re-Marketing

• Visitors to our Sites can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. In addition, Google Analytics Opt-out Browser Add-on allows you to choose how your data is collected and can be installed direct in your browser.

 

COOKIES

• Our Sites use cookies to ensure that you get the most out of each Site and so that we can tailor our services to you. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor website traffic, improve the Sites’ usability and to personalize the content of the Sites for you.

• We may use an analytics service provider for website traffic analysis and reporting. Analytics service providers generate statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to the Sites may be used to create reports about the use of the Sites and the analytics service provider will store this information.

 

 YOUR CONSENT TO OUR USE OF COOKIES

• You have the right to object to the use of cookies. We provide information about our use of cookies on our Sites in this privacy promise and through our cookie information page which is linked in a pop-up banner when you first visit one of our Sites. If you do not change the settings on your internet browser to disable, remove or reject cookies, you are deemed to consent to our use of cookies on our Sites. Please note that we are not required to obtain your consent to the use of cookies where storage of, or access to, the information collected by such cookies is strictly necessary for us to provide the services that you have requested.

• If you do not wish for cookies to be installed on your computer, you can change the settings on your internet browser to disable, remove or reject cookies. For more information about how to do this, you should consult the "Help" section of your browser. In some but not all instances, cookies can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and you will see that different browsers offer different functionality and options in this regard. Please note that rejecting cookies via your browser may not be effective with regard to HMTL5 and Flash cookies (which are explained in more detail above). For information on disabling Flash cookies, please go to Adobe’s website www.adobe.com.

• Each time you revisit one of our Sites your ability to restrict the use of cookies is subject to your browser settings and limitations at the time. Please be aware that if you disable, remove or reject cookies, some parts of our Sites may not work and we may not be able to provide you with our services and/or fulfill your orders.

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PAYMENT SAFETY

• We contain data about clientele (“Data”) when they use the platform, the services, and our websites (collectively, “Services”). This privacy policy describes how we collect, use and disclose Data.

• In this privacy policy, we sometimes refer to “You”. “You” may be a visitor to one of our websites, a user of one or more of our Services (“User”), or a customer of a User (“Customer”). We’ll do our best to clarify who we are referring to at various points in the policy. This policy does not apply to third-party websites, products, or services even if they link to our Services, and You should consider the privacy practices of those third-parties carefully. If You disagree with the practices described in this policy, You should (a) take the necessary steps to remove cookies from Your computer after leaving our website, and (b) discontinue Your use of our Services. Finally, we have also put together a Cookie Policy that describes in detail how we use cookies and similar technologies.

• Overview

  • The Data we collect depends on how our Services are used. Sometimes we receive Data directly; sometimes the checkout form is used, or we receive an email. Other times, we get Data by recording interactions with our Services by, for example, using technologies like cookies and web beacons. We also get Data from third parties, like our financial partners or identity verification services.

  • The collection and use of data from a variety of sources is essential to our ability to provide our Services – and to help keep the Services safe. Data is critical in helping us to increase the safety of Your online payments, and reduce the risk of fraud, money laundering and other harmful activity.

• Data We Collect

  • Personal Data.

    • We call Data that identifies, or that could reasonably be used to identify, You as an individual as “Personal Data”. We collect Personal Data in different ways. For example, a Customer makes payments or conducts transactions through a User’s website or application, a person responds to Stripe emails or surveys, or when a Customer uses the “Remember Me” feature of Stripe Checkout. We also receive Personal Data from other sources, such as our partners, financial service providers, identity verification services, and publicly available sources. Personal Data does not include Data that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. The Personal Data that we may collect includes:

      • Contact details, such as name, postal address, telephone number, email address;

      • Financial and transaction Data, such as credit or debit card number, and bank account information; and

      • Other Personal Data, such as date of birth, SSN or EIN.

  • Other Data.

    • We call Data other than Personal Data “Other Data”. We collect Other Data through a variety of sources. One of our sources for Other Data is cookies and other technologies that record Data about the use of our websites, websites that implement our Services, and the use of our Services generally. Other Data that we may collect include:

    • Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the version of the Services You are using;

    • Transaction data, such as purchases, purchase amount, date of purchase, and payment method;

    • Cookie and tracking technology data, such as time spent on the Services, pages visited, language preferences, and other anonymous traffic data; and

    • Company data, such as a company’s legal structure, product and service offerings, jurisdiction, company records, and information submitted through the Stripe Atlas service.

  • How We Use Data

    • Personal Data. We and our service providers use Personal Data to: (i) provide the Services; (ii) detect and prevent fraud; (iii) mitigate financial loss or other harm to Users, Customers, and Stripe; and (iv) promote, analyze and improve our products, systems, and tools. Examples of how we may use Personal Data include:

      • To verify an identity for compliance purposes;

      • To evaluate an application to use our Services;

      • To conduct manual or systematic monitoring for fraud and other harmful activity;

      • To respond to inquiries, send service notices and provide customer support;

  • Other Data.

    • We may use Other Data for a range of different purposes, provided we comply with applicable law and our contractual commitments. In some countries (for example, European Economic Area countries), local legal regimes may require us to treat some or all of Other Data as “personal data” under applicable data protection laws. Where this is the case, we will process Other Data only for the same purposes as Personal Data under this privacy policy.

  • How We Disclose Data.

    • Stripe does not sell or rent Personal Data to marketers or unaffiliated third parties. We share Your Personal Data with trusted third parties, including:

    • To Stripe Affiliates. We share Data with entities worldwide that we control, are controlled by us, or are under our common control, to provide our Services. Stripe, Inc. is the party responsible for overall management and use of the Data by these affiliated parties;

    • To Stripe Service Providers. We share Data with service providers who help us provide the Services. Service providers help us with things like payment processing (i.e., banks, credit bureaus, payment method providers), website hosting, data analysis, information technology and related infrastructure, customer service, email delivery, Stripe Atlas, and auditing;

    • To Our Users. We share Data with Users (such as merchants and application providers) as necessary to process payments or provide the Services. For example, we share Data with Users about purchases made by their Customers through the Stripe payment processing services;

    • To Authorized Third Parties. We share data with parties directly authorized by a User to receive Data, such as when a User authorizes a third party application provider to access the User’s Stripe account using Stripe Connect. The use of Data by an authorized third party is subject to the third party’s privacy policy;

    • To Third Parties. We will NOT share Data with third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings); and

    • Safety, Legal Purposes and Law Enforcement. We use and disclose Data as we believe necessary: (i) under applicable law, or payment method rules; (ii) to enforce our terms and conditions; (iii) to protect our rights, privacy, safety or property, and/or that of our affiliates, You or others; and (iv) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside Your country of residence.

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SECURITY

• We use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If You have reason to believe that Your interaction with us is no longer secure (for example, if You feel that the security of Your account has been compromised), please contact us immediately.

 

ADVERTISING

• We DO NOT ADVERTISE.